Privacy Policy

We may collect information that you voluntarily provide when you contact us, request a proposal, book a demo, subscribe to communications, or use our products and services.

• Contact details such as name, email address, phone number, company name, and job title.
• Project or business information shared through forms, calls, emails, documents, or meetings.
• Technical information such as IP address, browser type, device details, pages visited, and usage patterns.
• Product usage information when your organisation uses Unnati ERP, SETU WhatsApp CRM, ScrapeZero, or other platforms provided by Aavishkruti.
• Location information when you use our mobile applications and CRM services. This includes precise and coarse location data — and background location data if required for continuous on-field operations — subject to your device permissions.

We use collected information to operate our business, respond to enquiries, deliver services, improve our website and products, and communicate with clients and prospects.

• To respond to requests, proposals, support questions, and demo bookings.
• To provide, maintain, customise, and improve our services, products, and digital experiences.
• To manage client relationships, contracts, billing, onboarding, and project delivery.
• To send relevant business communications, updates, and service information.
• To protect our website, systems, users, clients, and business operations.
• To facilitate accurate user check-in and check-out processes for attendance and operational records.
• To enable real-time, on-field location tracking for CRM operations to optimise routing, verify site visits, and manage field staff tasks.

Our website may use cookies, analytics tools, and similar technologies to understand site performance, improve user experience, and measure engagement. You can control cookies through your browser settings.

We do not sell personal information. We may share information with trusted service providers, technology partners, professional advisors, or authorities when required for legitimate business, legal, security, or compliance purposes.

We use reasonable technical, administrative, and organisational safeguards to protect information against unauthorised access, misuse, loss, alteration, or disclosure. No digital system can be guaranteed to be completely secure.

We retain information for as long as needed to fulfil the purposes described in this policy, support business operations, comply with legal obligations, resolve disputes, and enforce agreements.

Location data collected through our mobile applications is retained only for the duration required to support operational records, after which it is purged in accordance with our internal data lifecycle policy.

You may contact us to request access, correction, deletion, or restriction of personal information, subject to applicable law, contractual obligations, and legitimate business requirements.

Location Permissions: You have full control over your location data. You can enable or disable location access at any time through your device's operating system settings. Please note that restricting location access may prevent core features, such as CRM field tracking and check-in/check-out functionalities, from working properly.

Marketing Communications: You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in any email we send.

Our website and products may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party platforms.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

For questions about this Privacy Policy or how your information is handled, contact us at hello@aavishkruti.com.